Privacy Policy

Last updated 17 October 2026

Who I am

I’m Oliver Reeve, and I run Wedding Films by Oliver Reeve from York, North Yorkshire. I’m responsible for the personal information described on this page. You can reach me at oliversweddingfilms@gmail.com or on 07479 084 461.

What I collect, and why

When you enquire. If you use the enquiry form on my Contact page or Home page, I collect what you type in, such as your names, email address, phone number, wedding date, venue and message. The form is run by Studio Ninja, the software I use to manage enquiries. I use your details to reply, check my availability and talk through your day.

When you ask for an instant quote. The quote form on my Investment page asks for your names, email address, venue and wedding date. I keep those details and use them to work out your quote. I also note which advert or link brought you to the page (for example, an Instagram advert), so I know which of my adverts work. That comes from the web address and doesn’t use cookies. I then email you your quote from my own Gmail address and, if I haven’t heard from you, send a few follow-up emails about your enquiry. Every email has an unsubscribe link, and you can also just ask me to stop. If we start talking, I add you to Studio Ninja so I can manage your enquiry and booking. If I’m already booked on the date you enter, I don’t keep your details. I also keep a simple tally of which dates and venues people ask about, with no names or email addresses, so I can see which dates are popular. In the same anonymous way I note how many enquiries turn into bookings, and at which venues. That tally stays even when I delete an enquiry.

When you get in touch another way. If you email me, call me or message me on WhatsApp, I keep what you send so I can reply and remember what we’ve talked about.

When you book. I keep your contract, invoices and payment records, and the details I need to plan your day. Your films include you, your guests and your family.

Your film page. Couples get a private, password-protected page on this website with their highlight film, a few photos and a link to a Google Drive folder with their films. The Drive link stays live for 30 days, so please download and back everything up. I keep delivered films and files for 12 months, because of storage.

When you visit this website. My web host, SiteGround, keeps standard server logs (such as your IP address, browser and the pages you asked for) to keep the site secure and running. I don’t use analytics on this website. I use Meta’s advertising pixel only if you say yes on the cookie banner, as explained below.

Cookies and other companies’ services

When you first visit, a small banner asks whether I can use an advertising cookie from Meta (Instagram and Facebook). If you press “No thanks”, or ignore it, nothing from Meta runs. Here is everything that can be set or loaded:

  • Remembering your choice. Two small cookies, called owf_consent and wc_facebook_signals_state, record whether you said yes or no. That way I don’t ask you again, and the Meta tool stays switched off if you said no. They don’t track you, and they last up to 6 months.
  • If you press Accept. Meta’s pixel runs. It sets cookies called _fbp (and _fbc, if you arrived from an Instagram or Facebook advert) that last up to 3 months. They let Meta see that you visited this website, which pages you view and which advert you came from, and when you ask for a quote. Meta also receives this from my website’s server, not only from your browser. I use it to see which adverts bring people to me, and to show my adverts to people who may like them. Meta may also use it under its own privacy policy.
  • Changing your mind. The “Cookie settings” button at the bottom left of the page lets you switch the pixel off again whenever you like.
  • Private film pages set a cookie so you don’t have to type your password again. It lasts up to 30 days. They carry no Meta pixel at all.
  • The enquiry form is loaded from Studio Ninja, which may use its own cookies.
  • Films play from YouTube’s privacy-enhanced player, which Google runs. Your browser connects to YouTube when you hover over or press play on a film, so Google can see your IP address at that point.
  • The fonts on this website are loaded from Google Fonts, so Google can see your IP address when a page loads.

Who I share your information with

Only the services I need to run my business: Studio Ninja (enquiries and client management), Google (my email, which sends your quote and follow-up emails; Google Drive for delivering films; YouTube for playing films; and Google Fonts) and SiteGround (website hosting). If you press Accept on the cookie banner, information about your visit is also shared with Meta (Facebook and Instagram), as described under Cookies. Until October 2026 I used Brevo, an email service, to send quote and follow-up emails. I no longer send it anything new, and I’m winding that account down, so the details of people who enquired before then will be removed from it. I don’t sell your information. Some of these companies are based outside the UK, and where they are, I rely on the safeguards UK law requires. If the law requires me to share something, I will.

Why I’m allowed to use it

I use your details to reply to you, give you a quote and deliver what we agree, because that’s taking steps at your request and carrying out a contract. I use them for follow-up emails, keeping records and keeping the website secure because it’s in my legitimate interests to run my business responsibly, and I make sure that never overrides your rights. I keep financial records because the law requires it. I only use Meta’s advertising pixel if you say yes on the cookie banner, because my legal basis for it is your consent, and you can withdraw it at any time as described above. I only publish a couple’s film or photos publicly if they’re happy for me to.

How long I keep it

  • Enquiries and quotes: for as long as I need them to reply and follow up. If you don’t book, I don’t keep them longer than I reasonably need to, and I’ll delete them if you ask.
  • Bookings, contracts and payment records: for as long as the law requires me to keep business records.
  • Delivered films and files: 12 months, as above.
  • Cookies: my own cookies last up to 6 months and the Meta pixel’s up to 3 months, unless you delete them sooner.

Your rights

You can ask to see the information I hold about you, have it corrected or deleted, ask me to limit or stop using it, or ask for a copy you can take elsewhere. You can unsubscribe from my emails at any time. If you appear in a film as a guest and have a question about it, please ask. Just get in touch using the details above and I’ll reply as soon as I can.

If you’re unhappy with how I’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk. I’d appreciate the chance to put things right first.

Changes to this policy

If I change how I use your information, I’ll update this page and the date at the top.